CNC machine service - Independent and free mediation by KERN
In order to offer our customers a flexible and comprehensive service and to better combine spindle and machine expertise, we are happy to draw on our network of competent CNC machine services for a wide range of machine makes.
This independent arrangement and organization of the machine service by KERN is a free additional service to spindle repair.
The CNC machine service can include the following services:
Questionable commission payments during brokerage? Not with KERN!
You can rely on our neutrality
Commission payments between CNC machine service and spindle service providers are commonplace in the industry. They mainly occur when a repair recommendation is made on site at the customer's premises and a spindle is then forwarded from the machine service to the spindle service. This often happens even though a repair would not have been necessary. The service providers are only interested in paying commission. A procedure that significantly increases the hourly price to the detriment of the customer.
Our cooperation with CNC machine companies represents an additional service for our customers that is completely independent and free of commission payments. We merely act as an independent intermediary. Invoicing takes place directly between the customer and the external machine service provider.
This is the only way to guarantee a neutral, objective and first-class spindle and machine service that is tailored to the customer's needs.
Even as a young spindle technician, Markus Kern was eager to get the maximum performance potential out of every spindle he repaired. After a further 10 years of practical technical experience with spindle repairs, he realized his long-standing vision: This - at the time an unknown concept that has since become established worldwide - is based on offering customers support where it was previously lacking: directly on site.
At that time, the topic of on-site spindle consulting was still in its infancy. Markus Kern was looking for a more holistic solution to adapt spindles more ideally to their operating conditions in the machine. Instead of just repairing the spindle without a concept and accepting recurring failures, he wanted to uncover the actual causes of failure and thus put an end to constant spindle failures.
KERN customers therefore rely on the highest level of experience on the market and rely on a major partner of international corporations.
Our case studies
Precision of the entire machine massively improved
WITH HIGHEST KNOW-HOW for Fritz Studer AG
Precision of the entire machine massively improved
Following the repair, the spindle is now significantly more wear-resistant and can therefore achieve its full performance potential. The failure rate has been greatly reduced, while the quality of the sanding work has improved significantly thanks to perfect concentricity and vibration values below 0.2 mm/s.
Reduction of the failure rate by more than 50 %
Reduction of the failure rate by more than 50 %
Would you like to find out more about spindle and machine service on site?
Then get in touch with us now and arrange a no-obligation consultation. You can tell us about your situation and we will explain exactly how we can help you on site.